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Cancellation Policy

Cancellation Policy:  (Effective as of January 1st 2025)

 

Bookings made directly with the hotel using its special offers or promo codes via the hotel website's booking link or through the hotel's email are non refundable. Date changes are possible two weeks prior to stay dates based on availability and based on the prevailing rate during the booking period. 
 

For all other bookings:

 

Cancellation Policy -  For bookings made for stays* during July/August, and December through March:

  • Free cancellation - You may cancel free of charge 14 days before the arrival date. You will be charged the total amount of the reservation value if you cancel within 14 days of the arrival date.

  • No Show or Early Departure - 100% Retention Charge

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Cancellation Policy - For bookings made for travel during all other months:

  • Free cancellation - You may cancel free of charge 5 days before the arrival date. You will be charged the total amount of the reservation value if you cancel within 5 days of the arrival date.

  • No Show or Early Departure - 100% Retention Charge

 

Please note*

  1. Changes to the reservation will be subject to availability and any rate differences

  2. Guests booking via online travel agents or other third-party travel professionals are advised to check cancellation policies provided in the respective booking platforms.
     

 

Check-in & Check-Out Policy
 

  • Check-in time: 1:00 pm.

  • Check-out time: 10:30 am.

  • Early check-in/late check-out will be provided subject to availability and upon confirmation by the hotel one day before scheduled arrival.

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